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Nothing is a waste of time if you use the experience wisely. — Rodin With few exceptions, public servants tend to work hard and achieve remarkable outcomes in often […]
The boss walks by your office with a scowl on her face. Your employee rolls his eyes halfway through your comments in a meeting. Your project fails miserably. Next come […]
Have you ever wondered what employees are thinking and feeling about your organization? Whether they are ready to bolt for the next job or planning to stick around until retirement? […]
Organizations – public, private and nonprofit – need effective rules to function. Whether policy, procedure, regulation, or guidance, rules accomplish a staggering array of functions that: Distribute scarce resources, whether […]
Producing a long list of issues to learn about or discuss at a retreat is easy. Crafting an agenda that will generate effective discussion, decision-making, and follow-through, however, is a […]
As a daughter of the south, I was raised with a revolving door of guests in my parents’ home. From the moment a visitor walked through our den door, my […]
By Lydian Altman and Margaret Henderson It is the responsibility of elected and appointed leaders to set a vision and direction for their communities. This function involves convening the stakeholders […]
Stephen Covey trained the modern world to manage time by using the metaphor of filling a jar with rocks of varied sizes. The bigger rocks symbolized more time-consuming tasks. He […]