Anyone who manages volunteers (or staff) has likely had to balance the needs and interests of the individual against the needs and interests of the organization.

There are no indicators that challenge is going to get any easier or less frequent given the “seismic shifts” identified in The New Breed: Understanding and Equipping the 21st Century Volunteer. The authors are youth ministers who are adapting their strategies of engaging volunteers in response to the generational and technological shifts we are all seeing.